tjub is strictly for users aged 18 and older. by using our service, you confirm that you are at least 18 years old.
introduction
welcome to tjub. this privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
by using tjub, you agree to the collection and use of information in accordance with this policy.
information we collect
information you provide
- account information: phone number or email address, username, date of birth, and gender.
- profile information: optional information such as profile photos and bio.
- communications: text messages, voice messages, and other content you share.
- reports: information you provide when reporting other users.
- purchase information: if you subscribe to tjub+, your purchase is processed by apple. we receive confirmation of your subscription status but do not receive or store your payment details.
information collected automatically
- device information: device type, operating system, unique identifiers.
- usage data: how you interact with the service, features used, time spent.
- connection data: ip address, timestamps, session duration.
- camera and microphone: video and audio data during active chats.
ai moderation data
important: to maintain a safe environment, we use automated ai moderation systems that may capture and analyze content during your chats.
- content analysis: our ai systems may analyze video and text content at any point during conversations.
- automated monitoring: conversations may be subject to automated review.
- report evidence: when violations occur, relevant content may be captured.
how we use your information
- provide the service: match you with other users, enable communication features.
- safety and moderation: detect and prevent violations of our community guidelines.
- age verification: verify that users meet our 18+ age requirement.
- account management: manage your account and authenticate your identity.
- enforcement: enforce our terms of service and community guidelines.
- improvements: analyze usage patterns to improve the service.
ai and automated decision-making
we use artificial intelligence and automated systems to help moderate content and keep our platform safe:
- automated content analysis: ai systems analyze video and text for policy violations.
- risk scoring: automated systems may flag content for human review.
- automated actions: in clear violation cases, automated systems may take immediate action.
human moderators review flagged content. you may contact us to request a review of any automated action.
data retention
- account data: retained while your account is active.
- chat content: real-time chats are not permanently recorded except for moderation.
- moderation data: retained as long as necessary for enforcement.
- ban records: may be retained indefinitely.
information sharing
we do not sell your personal information. we may share information:
- service providers: with trusted third parties who assist in operating our service.
- legal requirements: when required by law or government request.
- safety: to protect the safety of our users or the public.
- law enforcement: we may report illegal activity to authorities.
your rights
depending on your location, you may have rights regarding your personal information:
- access: request access to your personal data.
- correction: request correction of inaccurate data.
- deletion: request deletion of your data.
- export: request a copy of your data.
to exercise these rights, contact us at [email protected].
security
we implement appropriate technical and organizational measures to protect your information, including encryption of data in transit and at rest, secure authentication, and regular security assessments.
children's privacy and ai age verification
tjub is not intended for anyone under 18. we do not knowingly collect information from minors. if we discover a user is under 18, we will immediately terminate their account.
ai-powered age verification
to protect minors and ensure a safe environment for adults, we employ advanced ai technology for age verification:
- one-time verification: when you first access video or voice chat, you'll be asked to verify your age through a quick face scan.
- liveness detection: we verify you're a real person by detecting natural movements like blinking. this prevents the use of photos or videos to bypass verification.
- ai age estimation: our ai analyzes your face to estimate if you're 18 or older. this happens instantly on your device.
- privacy-first: the verification is processed entirely on your device. your face data is never uploaded, stored, or shared with third parties.
- once and done: after successful verification, you won't need to do this again. your verification status is saved to your account.
if our ai determines you may be underage, access to video and voice chat will be restricted. text chat remains available. this technology helps us maintain a safe platform and comply with child protection regulations.
contact us
if you have questions about this privacy policy:
- privacy: [email protected]
- support: [email protected]