Contact Us
We're here to help. Reach out to us with any questions or concerns about Tjub.
Send us a Message
Fill out the form below and we'll get back to you within 24 hours.
Other Ways to Reach Us
Email Support
For general inquiries:
[email protected]
Response time: Within 24 hours
Safety Team
Report safety concerns or violations:
[email protected]
Available 24/7 for urgent matters
Business Inquiries
Partnership and collaboration:
[email protected]
Press & Media
Media kit and press inquiries:
[email protected]
Frequently Asked Questions
How quickly will I get a response?
We aim to respond to all inquiries within 24 hours. For urgent safety concerns, our team monitors messages 24/7 and will respond as quickly as possible.
What should I include in my message?
Please provide as much detail as possible about your inquiry. If reporting a technical issue, include your device type, app version, and steps to reproduce the problem.
Can I report users through this form?
For immediate user reports, please use the in-app reporting feature. For detailed reports or follow-ups, you can use this contact form or email our safety team directly.
Do you offer phone support?
Currently, we provide support through email and our in-app help center. This allows us to assist users worldwide efficiently and maintain detailed records of all inquiries.